Terms & Conditions
Terms & Conditions
Effective date: October 28, 2026
1. Acceptance of these terms
By accessing or using flourishculturekol.com (the "Website"), submitting a form on it, or communicating with us via WhatsApp or email, you agree to these Terms & Conditions (the "Terms"). If you do not agree, please do not use the Website or our services.
2. Who we are
The Website is operated by FLORISH CULTURE LIMITED (橡塔文化有限公司), a company registered in the Hong Kong Special Administrative Region, trading as FLOURISH CULTURE ("Flourish Culture", "we", "us", "our"). Our registered address is RM D07, 8/F Kai Tak Factory Building, No. 99 King Fuk Street, San Po Kong, Hong Kong. You can reach us at business@flourish-culture.com.
3. Our services
Flourish Culture provides creator partnership and influencer marketing services, including:
- Connecting brands with creators on platforms such as TikTok, Instagram and YouTube (brand matching).
- Creator outreach, campaign coordination, operations support and growth coaching.
- Information about our services and the ability to submit enquiries or creator applications through the Website.
Information on the Website is for general information only and does not constitute an offer or a guarantee of any collaboration, sponsorship, income or audience growth.
4. Eligibility
You must be at least 18 years old (or the age of majority where you live) to apply as a creator, enter into a collaboration or use our services. If you act on behalf of a company or brand, you confirm that you are authorised to bind that organisation to these Terms.
5. Creator obligations
- Provide accurate information about yourself, your accounts and your audience data, and keep it up to date.
- Only submit content you own or have the right to use, and do not infringe any third party's rights.
- Comply with applicable laws, advertising disclosure rules (for example, clearly labelling sponsored content) and the rules of each platform you publish on.
- Keep confidential any non-public brand or campaign information we share with you.
6. Brand and business partner obligations
- Provide accurate information about your company, products and campaign requirements.
- Ensure that products, claims and briefs you provide are lawful, truthful and do not infringe third-party rights.
- Respect creators' rights and the terms agreed in the applicable collaboration agreement.
7. WhatsApp and messaging communications
We may communicate with creators and business partners through the WhatsApp Business Platform provided by Meta, as well as by email.
- We only send WhatsApp messages to people who have provided their number to us and agreed to be contacted, or who have messaged us first. Messages relate to creator partnerships, brand collaborations, campaign tasks and support.
- You can stop receiving WhatsApp messages from us at any time by replying STOP (or "unsubscribe"), or by blocking our number in WhatsApp. We will honour opt-out requests promptly.
- Please do not send us sensitive information (such as payment card numbers, passwords or government ID numbers) via WhatsApp unless we specifically request it through a secure process.
- Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policy. Our messaging practices follow the WhatsApp Business Messaging Policy and Meta's commerce and platform policies.
8. Intellectual property and content usage
All content on the Website, including text, graphics, logos and the FLOURISH CULTURE name and marks, belongs to us or our licensors and may not be copied or used without our prior written permission.
Creators retain ownership of the content they create. Any right for Flourish Culture or a brand to use, repost, edit or advertise with creator content (including scope, territory and duration) will be set out in the applicable written collaboration agreement. Where you submit materials to us (for example, portfolio links or sample content), you grant us a limited licence to review them and share them with prospective brand partners for the purpose of evaluating a collaboration.
9. Third-party platforms
Our services involve third-party platforms such as TikTok, Instagram, YouTube, Facebook and WhatsApp (Meta). We are not affiliated with or endorsed by these platforms except where expressly stated, and we are not responsible for their availability, policies, algorithms, account decisions or content. Your use of each platform is governed by that platform's own terms.
10. Payments and collaboration agreements
Fees, commissions, deliverables, timelines, payment terms, usage rights and exclusivity for any campaign or collaboration are governed by a separate written agreement between the relevant parties. Nothing on the Website or in our messages creates a binding commercial commitment unless it is confirmed in such a written agreement. If there is any conflict between these Terms and a signed written agreement, the written agreement prevails.
11. Disclaimers
The Website and our services are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including that the Website will be uninterrupted or error-free, or that any collaboration will produce particular results such as views, followers, sales or income.
12. Limitation of liability
To the fullest extent permitted by law, Flourish Culture will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from your use of the Website or our services. Our total liability for any claim relating to the Website or these Terms will not exceed the amount you paid to us (if any) in the 12 months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded by law.
13. Indemnity
You agree to indemnify and hold harmless Flourish Culture and its staff from any claims, losses or expenses (including reasonable legal fees) arising from your breach of these Terms, your content, or your violation of any law or third-party right.
14. Termination
We may suspend or end your access to the Website or our services, or stop communicating with you, if you breach these Terms or if we reasonably believe it is necessary to protect us, our partners or other users. You may stop using our services at any time. Termination of a specific collaboration is governed by the applicable written agreement. Sections that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability and indemnity) will survive.
15. Privacy and data deletion
Our Privacy Policy explains how we collect and use personal information. You can request deletion of your data at any time; see our Data Deletion page for instructions.
16. Changes to these terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Website or our services after changes take effect means you accept the updated Terms.
17. Governing law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, and any dispute will be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
18. Language
These Terms are provided in English and Simplified Chinese. If there is any inconsistency between the two versions, the English version prevails.
19. Contact
FLORISH CULTURE LIMITED (trading as FLOURISH CULTURE)
RM D07, 8/F Kai Tak Factory Building, No. 99 King Fuk Street, San Po Kong, Hong Kong
Email: business@flourish-culture.com